FREQUENTLY Asked QUESTIONS

Templates

  • Yes! To use the template, you’ll need a Squarespace account. If you don’t have one yet, you can sign up for a free trial on Squarespace. Once you purchase a template from me, I’ll provide step-by-step instructions on how to install and customize it.

  • Absolutely! My templates are designed to be fully customizable. You can easily change colors, fonts, images, and layouts to fit your brand’s aesthetic. No coding is required—just use Squarespace’s drag-and-drop editor to make updates effortlessly.

  • Your purchase includes the professionally designed Squarespace template, a step-by-step installation guide, and bonus resources (if applicable) to help you launch your website with ease. Some templates also come with video tutorials for extra support.

  • Due to the digital nature of the templates, all sales are final, and refunds cannot be provided. However, I’m happy to assist you if you run into any issues or have questions during the setup process!

Template Styling

  • This service includes customizing your purchased Squarespace template to match your brand. I’ll update colors, fonts, images, and layout adjustments to create a polished, on-brand website. It does not include custom coding or advanced functionality, but I ensure everything looks cohesive and professional.

  • Most projects are completed within 7 -10 business days (depending on complexity). After you provide your brand assets and content, I’ll begin the styling process and keep you updated along the way.

  • You’ll need to provide your brand colors, fonts (if different from the template), images, logo, and website content (text for pages, services, about section, etc.). If you need help with content, I can recommend additional resources or services.

  • Yes! The service includes 1 revision round to ensure everything looks perfect. Additional revisions beyond that may incur an extra fee, but I’ll always communicate that upfront.

post-launch

  • After launch, I recommend reviewing your website on both desktop and mobile, testing all links and forms to ensure they work, and sharing your site with your audience! You should also connect Google Analytics and set up SEO basics to track your website’s performance. If you need guidance, I provide a post-launch checklist to help you get started.

  • If you need minor tweaks, I offer a 6-month post-launch support window to help with small adjustments. For larger updates or ongoing maintenance, I offer hourly website administration that you can book as needed.

  • Squarespace takes care of hosting, security, and updates, so your website stays up-to-date automatically. However, I recommend regularly updating your content, checking for broken links, and optimizing images to keep your site performing well.

  • Absolutely! If you need ongoing SEO improvements, blog updates, or additional features, I offer hourly web administration to help you grow your online presence over time. Just reach out when you’re ready!

One-pagers

  • Your custom one-page website includes a professionally designed layout tailored to your brand, mobile-friendly responsiveness, SEO-friendly structure, and easy navigation. It can include sections like an intro, about, services, testimonials, contact form, and more, depending on your needs.

  • The timeline typically ranges from 1 to 2 weeks, depending on the project’s complexity and how quickly you provide content. I’ll give you a project timeline upfront so you know what to expect.

  • You’ll need to provide your brand assets (logo, colors, fonts), website copy (text for each section), high-quality images, and any specific details you want included. If you need help with content, I can recommend copywriting resources or services.

  • Yes! I design websites on Squarespace, which allows you to easily edit text, images, and sections without coding knowledge. I also provide a short training or video walkthrough so you feel confident managing your site.

Custom websites

  • Your website will include up to six professionally designed pages, such as Home, About, Services, Portfolio, Blog, and Contact (or any pages of your choice). It will be fully customized to your brand, mobile-friendly, SEO-optimized, and easy to navigate.

  • The timeline typically ranges from 4 to 6 weeks, depending on the project’s complexity and how quickly you provide content. I’ll provide a clear timeline upfront so you know what to expect.

  • You’ll need to provide your brand assets (logo, colors, fonts), website copy (text for each page), high-quality images, and any specific details you’d like to include. If you need help with content, I can recommend professional copywriting resources or services.

  • Yes! I build websites on Squarespace, which makes it easy for you to update text, images, and pages without needing coding skills. I also provide a short training or video walkthrough to help you confidently manage your site.

  • Let’s chat about it! I’m always happy to have a quick phone call about your project to build a solution that is right for you!

General

  • Typically outside of website build, you can expect the following for long-term website maintenance to ensure success:

    • Yearly Domain Hosting

    • Monthly/Yearly Squarespace Plan

    • Marketing/Ads

    • SEO and Web Traffic Audits/Improvements

  • I will always do my best to satisfy your service purchase. However, in the event of cancellation, all paid down payments are non-refundable. In the event of cancellation before project completion, you are not required to pay the remaining balance.

    All templates are final sale & non-refundable.

  • All custom websites and template styling packages require a 50% down payment of the final project cost. The remaining 50% total balance will be due within 1 month of invoice date.

  • Typically most web design projects take anywhere from 1-6 weeks with flexibility available for your convenience. I know you’re busy running your business, that’s why I work with you to build your website on a schedule that works for you.